Strategies for protecting the mana of our online whānau.
Someone who sees what is happening but does not get involved.
Someone who sees what is happening and acts to support the person being targeted.
You send a private message to the person being targeted.
When to use: Almost always a safe and powerful first step.
Example: "Hey, I saw that comment. That was out of line. Are you ok?"
You post something positive and unrelated to change the subject.
When to use: In a public comment section to break a negative cycle.
Example: On a video with mean comments, you post: "This was a great video! The editing at 2:15 was awesome."
You use the platform's built-in tools to report the harmful content.
When to use: When a comment breaks community guidelines (e.g., hate speech, threats).
Example: You click the three dots (...) and select "Report Comment".
You gently and respectfully question the behaviour. (Use with caution!)
When to use: Only if you feel safe and the comment is ambiguous, not openly aggressive.
Example: To a comment like "That's a bit weird," you could reply: "What do you mean by weird?"
In a group chat for a game, one player keeps making fun of another player's new username, calling it "lame".
What are the two best tools to use here? Why?
Someone posts a photo of their artwork. A commenter writes, "My little brother could draw better than that."
Which tool would you use first? What would be a good follow-up action?